LEVEL 1: Branch Office
In case of any queries complaints kindly contact our Assistant Branch Manager/ Branch Manager at the branch or you can call them at Branch Landline Number or their Mobile Number Provided.
LEVEL 2: Grievance Redressal Officer
Details of Principal Nodal Officer / Chief Grievance redressal officer as per Fair Practice code of the RBI Guidelines:
LEVEL 3: Grievance Redressal Officer
MFIN Toll Free Number – 18002700317
Officer-in-Charge, Regional Office,
Reserve Bank of India, Post Box No.4528,
Bombay Central Post Office, Opp: Bombay Central Rly.Stn.,
Byculla, Mumbai-400 008.
Contact No. : 022- 23084121, Fax No. : 022 – 23099122.
Email : firstname.lastname@example.org.