Grievance Redressal

LEVEL 1: Branch Office

In case of any queries complaints kindly contact our Assistant Branch Manager/ Branch Manager at the branch or you can call them at Branch Landline Number or their Mobile Number Provided.

LEVEL 2: Grievance Redressal Officer

Details of Principal Nodal Officer / Chief Grievance redressal officer as per Fair Practice code of the RBI Guidelines:

Mr.  Arun Chikane
2302, 23rd floor, G Square Business Park,
Sector-30,Vashi, Navi Mumbai-400705.
Mob: +91 9619443355

LEVEL 3: Grievance Redressal Officer

MFIN Toll Free Number – 18002700317


Officer-in-Charge, Regional Office,
Reserve Bank of India, Post Box No.4528,
Bombay Central Post Office, Opp: Bombay Central Rly.Stn.,
Byculla, Mumbai-400 008.
Contact No. : 022- 23084121, Fax No. : 022 – 23099122.
Email :

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